OUR SErVicES

With a wide range of experience and skills, The Lady Gardener Team offers a host of chemical-free garden maintenance services for large private gardens and grounds, including stately homes and manors.

See details on our range of services below.

SErVicEs

Click the tiles below to explore details of our full range of services, as well as FAQs below:

Maintenance and tidy ups

Garden design and installation

Vegetable and herb gardens

Wildlife friendly gardens

Pruning

Wildflower meadows, turfing and soft landscaping

Compost and soilcare

Medicinal healing gardens

Permaculture design

FAqs

My garden is a huge job, do you have a big team of gardeners?

Yes that’s fine with us, we like big jobs. We can come in a team ranging from 2 to 8 gardeners depending on how much needs to be done.

My garden is a small job, what’s your minimum?

For gardens local to Brighton our minimum job size is 6 labour hours, but that increases as we go further out.

How do you charge? How can I pay?

We work on an hourly rate (from £29/gardener + VAT) or day rate (from £225/ gardener + VAT), or quote individually for installation projects. Once the job’s done, we email you an invoice and take payment by bank transfer. For quoted jobs, a pre-payment to cover materials will secure you a spot in the work diary. The amount and payment details will be specified on the quote. For jobs outside of the local Brighton area we charge a travel fee which will be advised when you enquire.

You're doing my gardening today/tomorrow and I need an answer about what time you'll be here?

Urgent queries relating to bookings that day or following must go via the phone number in working hours. Emails aren't monitored during all working hours, however the phones are. So if it's urgent, please call 01273658087 during working hours and make it clear to the receptionist that it's an urgent query and you need an immediate answer. If you're waiting for the gardeners to arrive on the morning of the agreed date, just remember that if your session is less than 16 labour hours, it could be a morning, middle of the day, or afternoon slot.

What happens with garden waste? Is removing it included in the price?

Unfortunately we have to charge to remove garden waste, as it’s trade waste: £5/compost bag or £50/builders bulk bag, + VAT.The other options are:-a) to fill your brown council garden waste bin,b) to bag it up and leave it for you to dispose of,c) to chop it up and add it to your compost pile (this option is more time intensive, so eats into the time allocated for gardening).

I just want one gardener, not two

Sorry to say this isn’t an option. We always come in a team of two or more, as there’s simply too much work to fit into a day.

I’d like you to re-design my garden. What do I need to do?

Send us photos of the way it looks now. Make a collection of images of your dream garden or gardens that you find beautiful, using Pinterest where possible. Make sure you have some clarity around what you’re after and have a rough budget in mind (minimum design budget £1000) before contacting us. If you want a permaculture design, request a client questionnaire to fill in before booking in a consultation.

I need to install some paving, retaining walls, brickwork, have my fence repaired/replaced, shed built, woodwork fixed, cement laid…

There are all services which we don’t offer. For projects like these, we recommend using James on 07791918395.

I have lots of weeds and want you to spray weed killer/ use stump killer on an old tree stump that is sprouting again

We offer an organic chemical-free service only, because the health of nature and pollinators is important to us. We do not spray weed killer, we weed by hand instead. We do not use tree stump killer, please hire professionals with a stump grinder for old tree stumps.

Are you all women on The Lady Gardener Team?

If you’re keen to just have women tend to your garden, please mention this when booking a session. We are mainly a female team, but we do have people of various genders helping us with jobs from time to time.

I'm quite disorganised! Will you send an appointment reminder?

I'm afraid we don't have the capacity to send all clients appointment reminders. Please make a note in your diary for the date you have a session scheduled, and we will stick to what was arranged. If we need to change it for any reason, we'll be in touch. But know that even if you booked a session for quite far in the future, and you don't hear from us again, we're still planning on coming to do your garden at the arranged date. Any last minute cancellations will be charged the cancellation fee.

Can you come and take a look at my garden before booking in a session?

We do our best to understand the garden from photos and videos, and fitting in garden visits without doing any gardening is hard for us to fit into a busy schedule. If you have a sizeable garden or grounds of many acres and it can’t be captured with photos/videos, then we’ll endeavour to find a time to come and meet you and see the garden in person.

I’ve emailed and called and I haven’t heard back, is something wrong?

Thanks for your patience, we can get very busy and it takes a while to respond to queries and interest. If it’s been over a week, please do try getting in touch again and we will get back to you shortly.

Do I need to be at home for you to get on with the gardening?

No, you don’t need to be in. If you leave us clear instructions describing access and the jobs you’d like doing, we’re happy to get on with it in your absence. If it’s for a regular job, it would be good to meet you and get a garden tour during the first tidy up session, and then after that there’s no need for you to be in.

Do you have liability insurance?

Yes the whole team is fully insured.

Do you do tree work? Or shape very large hedges and shrubs?

We can prune smaller trees and shrubs, and tidy up smaller hedges. If it involves using a chainsaw or lots of time up a ladder with a hedge trimmer, we recommend using Ollie and Jack of New Leaf Tree Surgery.

I’m a certified and experienced permaculture gardener and horticulturist. Are you taking any new helpers?

At The Lady Gardener Team, we are always open to hearing from you if you’re interested to join the team. Please only contact us if you have a minimum of 3 years of experience and really know your plants well.

Are you ok with dogs?

Yes we are, however some members of the team love dogs more than others, so please just mention there will be dogs when you book. We do request that you pick up all the dog mess before we arrive please.

Do you like tea/coffee and snacks?

Although we don’t expect you to provide this, it’s definitely an added bonus!

I don’t drive or have the time, can you bring me plants or soil etc.?

Yes of course, this is a service we offer within quoted jobs. Or if you know exactly what you want, we can offer this service charged at the hourly rate.

Can I buy a gardening session gift certificate for my loved ones?

Yes! Sprucing up someone’s garden is a lovely and thoughtful gift. Just mention this when you get in touch, and make sure beforehand that your loved one is open to having other people work in their garden.

I don't have side access to my garden. Will that be ok?

Although we can take our shoes off, if we have to go through your house to access the garden, it's likely that a small amount of garden debris will end up on your floors, no matter how hard we try to avoid it! Carrying heavy tools through, with garden debris on our clothes, and especially if we have to take garden waste through your house - it's inevitable that it won't be as spotlessly clean as before we arrived. Sorry about that, we do our best but we're afraid it comes with the territory! If you have old dust sheets or some material you can put down to protect your floors, that would be very helpful for us. And if there's any furniture you can move to allow space for tools and garden waste to get through narrow corridors, we'd be very grateful if you could move it in preparation for our visit. Thank you.

Will you need toilet access?

As human beings with human needs, it's likely that the team will need to use the loo throughout the working day. We hope this isn't too inconvenient for you, and of course we'll take our shoes off in order to enter the house.

coNtact

We cover from Shoreham to Peacehaven and up to Haywards Heath.

Wondering if we cover your area? Just get in touch. The bigger the job, the further we’re able to travel.

(There may be a travel charge for jobs outside of Brighton)

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